Pages

Monday, March 24, 2014

Subway Durham/Chapel Hill Blvd. Durham NC 27707

  • I have visited this Subway before and it was ok, but today, not so much.

    There was no line and the store was not busy. It was clean.

    The man working the register needed to leave his post to create my sandwich because the other sandwich worker was restocking the service line. His unhappiness was so evident as he put on his plastic gloves and then chastised the restocker for not restocking properly.

    It was so obvious that Mr. Cash Register was NOT happy about having to make my six inch tuna fish sub on cheesy bread. He tried to up sell me a foot long twice and was somewhat miffed that I declined the deal. Part of my self restraint shtick is to deny myself the opportunity to over eat. Buy a foot long and yep, I eat a foot long. Buy six inch sandwich and that's all I'll eat.

    I did purchase the combo though, chips and a drink make me happy and my order was to go.  I had a Subway gift card. I handed Mr. Register the gift card, he was off the service line and back at his register but still not happy,  he swiped the card. Alas there was a balance of only $1.87 on the card. I had to walk to my car to get cash. His tone was horribly condescending when he told me that I needed $5.06 more to complete my transaction.  I debated just leaving when I got to my car. I didn't, I snagged my wallet and went back in.

    I asked how much more money he needed and he told me $5.06, I handed him $6.00.  (Aside, no one was at the register) I was not holding up traffic.

    I handed Mr. Register $6.00 and he looked at me like I was an idiot and then at my money in his hand like it was some sort of vile concoction and asked me if I had $.06. His tone again full of condescension and rudeness.

    By now I'd had it and my snarky response was, "If I had six cents I would have given it to you."

    Mr. Register, not to be outdone, smacked one of my dollars and the gift card I'd previously given him together and thrust them at me.

    I told him to keep the dollar and the gift card and that I wouldn't be back.

    I can take marginal food, I can take marginal service but when one combines marginal food and horrible service, I will NEVER go back.  Sadly, the Q Shack is right next door and I could have gone there.

No comments: